Boise Senior AdvisorWho is the Area Agency on Aging for Boise?
Area 3, the Southwest Idaho Area Agency on Aging, at (208) 898-7060 or toll-free (844) 850-2883, serving Ada, Adams, Boise, Canyon, Elmore, Gem, Owyhee, Payette, Valley and Washington counties.
Where do I report abuse or neglect of an older adult in Boise?
To Adult Protective Services through the Area 3 agency at (208) 898-7060; call 911 if someone is in immediate danger.
Who investigates complaints about an assisted living facility?
IDHW's Residential Assisted Living Facilities Program, (208) 364-1962 or RALF@dhw.idaho.gov.
Where do I apply for Idaho Medicaid long-term care?
Online at idalink.idaho.gov or through IDHW's Benefits Customer Service Center at (877) 456-1233.
Who gives free Medicare counseling in Idaho?
SHIBA, the Senior Health Insurance Benefits Advisors program; the Area 3 agency can connect you to a local counselor.
What does the Idaho Commission on Aging do?
It oversees the six Area Agencies on Aging and statewide programs; its Boise office is at 6305 W. Overland Rd., (208) 334-3833 or toll-free (877) 471-2777.
Is Boise Senior Advisor a government agency?
No. We are a private referral service paid by communities, never by families, and we are not affiliated with IDHW or the Area 3 agency.
Where can Treasure Valley seniors get help with meals?
Home-delivered and congregate meal programs funded under the Older Americans Act run through the Area 3 agency and local senior centers; call the agency to find the program that serves your address.
Who helps with a discharge from assisted living?
The Area 3 long-term care ombudsman, whose contact details must appear on every Idaho RALF discharge notice, along with Disability Rights Idaho.
Which public phone numbers should a Treasure Valley family keep handy?
These five cover almost every question about aging services, licensing complaints and Medicaid in our counties.
| Agency | Phone | What for |
|---|---|---|
| Area 3 Southwest Idaho Area Agency on Aging | (208) 898-7060 / (844) 850-2883 | Information, caregiver support, APS, ombudsman |
| IDHW Residential Assisted Living Facilities Program | (208) 364-1962 | Assisted living licensing and complaints |
| IDHW Benefits Customer Service Center | (877) 456-1233 | Medicaid applications and questions |
| Idaho Commission on Aging | (208) 334-3833 / (877) 471-2777 | Statewide aging programs |
| Idaho 211 CareLine | 211 | General help finding local services |
Idaho Commission on Aging contact page; IDHW program pages.
What happens when you call the Area 3 agency?
Staff ask about the older adult's situation and connect the caller to the right program, such as in-home services, caregiver support, the ombudsman, or Adult Protective Services if there is a safety concern.
Have the person's age, city, living situation and main needs ready. Older Americans Act services are not means-tested in the same way as Medicaid, though some have waiting lists and suggested contributions.
